Delivery Options within the UK
Standard Orders
Express-Tracked Delivery:
Free UK Shipping over £50 (Ex N.I, Highlands and Isles)
To get your priority order to you as quickly as possible we use couriers including APC, DPD and Royal Mail, depending on the product ordered and your location.
- Orders placed before 2 pm on a working day* will usually be dispatched the same day.
- Orders placed after 2 pm are typically dispatched the next working day.
- We send all packages using a Next Day* Tracked service where possible.
- Please note: Dispatch & courier delivery timescales cannot be guaranteed.
- *Working day: Monday to Friday ex Holidays.
Oversize Orders
Including Furniture and BBQs
Express Tracked Kerb Side HGV Pallet Delivery:
(Ex N.I, Highlands and Isles)
Free over £100
For your convenience, we will call to arrange a suitable dispatch date for your delivery. Delivery usually takes 2 to 3 working days after dispatch depending on your location.
Your order will be delivered on a wooden pallet, usually by one driver. Please note the driver will offload the pallet to the nearest suitable kerbside and will not be able to assist with any carrying. Additionally, the pallet is non-returnable.
Please Read:
- Your delivery address must be accessible and legal for a larger HGV to access and offload (At least 305cm wide and 427cm height clearance and not over steep)
- Offloading must be on a suitable flat surface, not gravel, grass or mud etc.
- Please call us if you have any concerns and we will do our best to find an alternative delivery method.
Premium 2 Man Delivery Service 3 – 7 Days
Using our fleet of vans, we will deliver your order to your chosen accessible location.
We will call to confirm the delivery day, and shortly before we arrive on the day.
This service is only available in selected regions
Plants & Compost Orders
Currently we deliver all plants, compost and selected products not suitable for standard couriers using our own fleet of vans.
Free over £50 or £10 per order on orders under £50 (Normally delivery is within 5 working days - We will call beforehand)
This service is only available to addresses in the following Post Code locations RG10,RG5,RG6,RG41,RG40,RG42,RG45,RG12,RG45,SL4,SL5,SL6,GU25,GU20,GU19,GU18,GU15,GU47,GU46
Click & Collect Orders
We offer a Click & Collect service if you are local to our Garden Centre. We will contact you by email or phone when your order is ready to collect.
Please bring the following
- Proof of ID (Eg Passport, Driving license, Recent proof of billing address)
- Order details
Highlands, Northern Ireland and Islands
We can offer a bespoke delivery service for these areas. Please call for your quote.
International
We can deliver internationally, please call us for further information and pricing.
Please note we can only deliver via courier on business days (Monday to Friday)
British Pounds
